Shipping policy

Shipping Policy

Thank you for shopping with Pink Buttercup & Co. 🌸 We work with multiple trusted fulfillment partners to offer a variety of boutique styles, accessories, gifts, and toys.

Order Processing

Orders require processing before shipment. Processing times may vary depending on the product, supplier, weekends, holidays, and order volume.

Shipping & Delivery

Delivery times vary by product and destination. Estimated delivery dates or timeframes shown during checkout or provided after purchase are estimates and are not guaranteed.

Because we work with multiple fulfillment partners, items from the same order may be shipped separately and may arrive in different packages or on different days.

Tracking

When tracking information becomes available, it will be provided to the customer using the contact information submitted with the order. Please allow time for tracking information to update after a shipping label is created.

Shipping Delays

Occasionally, delays may occur due to carrier issues, severe weather, holidays, customs processing, high shipping volume, or other circumstances outside of our control. We appreciate your patience when unexpected delays occur.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error. Once an order has entered processing or shipped, we cannot guarantee that the address can be changed.

Lost, Damaged, or Incorrect Orders

If your package arrives damaged, you receive an incorrect item, or you experience another delivery issue, please contact us promptly with your order number and any relevant photos so we can review the situation and assist you.

International Orders

When international shipping is available, customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by their destination country.

Questions About Your Order

If you have questions about shipping or the status of an order, please contact Pink Buttercup & Co. using the contact information provided on our website and include your order number.